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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Muskaan Ranjan

June 5, 2025

5  out of  5
rating by Muskaan Ranjan
"I’ve had a great experience working with Joel. He always makes the process very easy and has a positive and approachable demeanour. Whether it is a claim or a specific package, Joel is very helpful and always looks out for your best interests. Highly recommend!"
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Alysa Fritz

June 4, 2025

5  out of  5
rating by Alysa Fritz
"Such a dedicated group of employees. Took the time to listen to what I needed and choose the best plan for me. Perfect for all of your insurance needs."
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Natalie Haire

June 1, 2025

5  out of  5
rating by Natalie Haire
"I had a great experience everyone was very friendly and helpful would recommend!!"
We responded:
"Thank you for taking the time to leave us a five-star review, Natalie! We're ecstatic to hear you had a great experience with us."
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Aleigha Ross

May 31, 2025

5  out of  5
rating by Aleigha Ross
"Great experience, very knowledgeable 👍🏻"
We responded:
"Hi Aleigha, thank you for leaving us a review. We're glad we embodied our vision of making insurance simple and easy to understand! If there is anything else you need, please don't hesitate to reach out at 810-885-0002."
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Hailey Beckrow

May 31, 2025

5  out of  5
rating by Hailey Beckrow
"Great customer service and very patient. They are willing to help whenever you need and always answer any questions you may have. Recommend to anyone!"
We responded:
"Hailey- thank you for taking the time to leave us a review! We pride ourselves on being available for our customers in an accessible way. If there is anything else you need, don't hesitate to give us a call at 810-885-0002."
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Valerie Spicer

May 30, 2025

5  out of  5
rating by Valerie Spicer
"Joel is extremely knowledgeable and helpful. He is great to work with and is quick to respond. I appreciate the one-on-one communication and follow through."
We responded:
"Thank you for taking the time to leave us a review, Valerie! We appreciate it."
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Michaela Tuckey

May 29, 2025

5  out of  5
rating by Michaela Tuckey
"I had a great experience working with Joel. He took the time to thoroughly answer all my questions and made sure to quote the specific coverage I was looking for—not just a generic package. I really appreciated his attention to detail and willingness to make sure I felt confident in my choices. Highly recommend if you’re looking for someone who listens and takes your needs seriously."
We responded:
"Michaela- thank you for the fantastic review! Tailored planning is what we do at the Joel Collins State Farm Agency, and we're happy to hear you felt all your questions were answered thoroughly, instilling confidence in your coverage. If there is anything we can do to assist further, we are here for you at 810-885-0002."
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Michelle Forgie

May 29, 2025

5  out of  5
rating by Michelle Forgie
"Joel is so genuine and kind! He works hard to serve each and every customer like they are his only one. Such a great guy!"
We responded:
"Thank you for the review, Michelle! We're honored to work with you and appreciate the compliment. "
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David White

May 28, 2025

5  out of  5
rating by David White
"Joel and I are new to one another. I am extremely happy with him and his staff and the way they handled a claim for me."
We responded:
"Hi David, thank you for your review. I'm glad we were satisfied with your claim experience. We are here for you."
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Zagros Zangana

May 27, 2025

5  out of  5
rating by Zagros Zangana
"Great office with an amazing staff. Tara is amazing and makes all the tedious stuff simple and gets stuff done. Thank you guys"
We responded:
"Zagros, thank you for taking the time to leave us a review! We are happy to hear you've enjoyed your experience with Tara, and that everything was completed for you quickly. Please give us a call at 810-885-0002 when you need us. We're here for you!"
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Sarah

May 19, 2025

5  out of  5
rating by Sarah
"I had great experiences working with this branch! Mr. Joel Collins is very knowledgeable and has given me the best price I have received in years. I highly recommend working with this team."
We responded:
"Thank you for your review, Sarah! I'm glad you enjoyed you experience with us. If you need anything at all, please don't hesitate to reach out at 810-885-0002. "
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Travis Carl

May 17, 2025

5  out of  5
rating by Travis Carl
"Sam was very easy to work with and got me set up with just what I needed! Thank you guys"
We responded:
"Hello Travis- thank you for the fantastic review! We're thrilled to hear you enjoyed your experience with Sam, and that working with our office to upgrade and save on your insurance plan was simple. If you need anything, please call the Joel Collins State Farm Agency at 810-885-0002. Thank you for trusting us with your insurance needs!"
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Hunter Cruz

May 17, 2025

5  out of  5
rating by Hunter Cruz
"Joel is an awesome agent! Very attentive and answers the phone when I call! Highly recommend his agency."
We responded:
"Thank you for your 5-star review, Hunter! We're glad to hear you are satisfied with the prompt response time the Joel Collins State Farm Agency provides. If you need anything, please call us at 810-885-0002."
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Sylvia Gajewski

May 6, 2025

5  out of  5
rating by Sylvia Gajewski
"Sam is a very helpful man and knows what he is talking about! Great experience!"
We responded:
"Thank you for the review, Sylvia! Sam is very thorough and loves helping people. "
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K Ror

April 26, 2025

5  out of  5
rating by K Ror
"Tara was so helpful with my quote! Definitely recommend!"
We responded:
"Thank you for the review! Tara is a great part of our team."
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Jacob Lamm

April 25, 2025

5  out of  5
rating by Jacob Lamm
"Been thinking about switching my insurance company over the last year, and after speaking with Sam, I'm sold on state farm."
We responded:
"Thank you for the review, Jacob! Sam is fantastic."
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Michelle

April 22, 2025

5  out of  5
rating by Michelle
"Very professional, courteous and friendly. Prompt in getting back to me with the quotes I requested. Would highly recommend this agency."
We responded:
"Thank you for the review, Michelle!"
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Sam Gajewski

April 21, 2025

5  out of  5
rating by Sam Gajewski
"Excellent service! Joel really helps you to understand your coverages to make sure you're protected."
We responded:
"Thank you for the review, Sam!"
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vance sharette

April 19, 2025

5  out of  5
rating by vance sharette
"Tara Robarge is A1 . Professionalism at its best"
We responded:
"Thank you for the review, Vance! Tara loves what she does."
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Maria D

April 18, 2025

5  out of  5
rating by Maria D
"Joel and Corey are great! Excellent customer service and answered my questions. They found the right coverage for me. I highly recommend them!"
We responded:
"Thank you, Maria. We enjoyed working with you and finding a solution tailored to you. "
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Renee Gilbert

April 18, 2025

5  out of  5
rating by Renee Gilbert
"Joel and his team are an exceptional insurance agency—professional, knowledgeable, and always going the extra mile for their clients."
We responded:
"Thank you for your review, Renee! "
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Todd Croswell

April 18, 2025

5  out of  5
rating by Todd Croswell
"Great customer service and a friendly team. Thanks team"
We responded:
"Thank you for the review, Todd! We pride ourselves on being friendly and smiling while we work."
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Hafiz Yusof

April 18, 2025

5  out of  5
rating by Hafiz Yusof
"Tara was great to work with"
We responded:
"Thank you for taking the time to leave a review, Hafiz. Tara is passionate about what she does."
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Pamela Ciaramitaro

April 18, 2025

5  out of  5
rating by Pamela Ciaramitaro
"Wonderful experience! Spoke to a woman named Tara. She was kind, professional, informative and personable. We joked, she made me feel like she actually cared about my needs answering all my questions. Unlike other places she took her time with me. Highly recommended. 5 stars! - “Future” customer 😄"
We responded:
"Thank you for your review, Pamela! Tara is fantastic and a great part of our team. We're looking forward to you joining us! "
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jack sawyer

April 18, 2025

5  out of  5
rating by jack sawyer
"Tara was super professional and got me at the exact price I was looking for. Thanks Tara!!"
We responded:
"Thank you for your review, Jack! I'm glad you enjoyed your experience with us."