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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joyce Bachilla

April 2, 2026

5  out of  5
rating by Joyce Bachilla
"Joel by far is the best rep you can have I recently got home and auto through him when you talk to him he listens and takes it from there. He has a fantastic sense of humor and gets back with you on anything within minutes. Highly recommend Joel"
We responded:
"Thanks so much for leaving a review and for the kind words, Joyce! -Joel"
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Shommorro Jonson

March 18, 2026

5  out of  5
rating by Shommorro Jonson
"Great customer service was very patient and knowledgeable and best of all great insurance quote and price I will recommend State farm"
We responded:
"Thanks so much for the positive review, Shommorro! -Joel"
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Nyasia willingham

March 13, 2026

5  out of  5
rating by Nyasia willingham
"He was very helpful amazing well spoken my very first time and help me so much!!i highly recommend"
We responded:
"Thank you for the review, Nyasia!"
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Majoria Brand

March 12, 2026

4  out of  5
rating by Majoria Brand
"Thanks for explaining everything to me"
We responded:
"No problem, Majoria- thank you for your business! -Joel"
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Diana Rietman

March 7, 2026

5  out of  5
rating by Diana Rietman
"Joel was a big help and very polite and fast. Thank u again Joel collins."
We responded:
"Thank you for the review, Diana. Welcome aboard! "
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Joshua Fletcher

March 5, 2026

5  out of  5
rating by Joshua Fletcher
"Joel, and his team were fantastic saved me slot of$$"
We responded:
"Thanks Josh, we appreciate the review and your business."
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Silver Flyer

February 19, 2026

5  out of  5
rating by Silver Flyer
"Super nice and helpful!!"
We responded:
"Thank you for the fantastic review, Silver!"
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Melissa Williams

February 19, 2026

5  out of  5
rating by Melissa Williams
"Joel was knowledgeable, friendly and helpful without being pushy. He saved me money and I have more coverage. 🥹"
We responded:
"Thank you for the review, Melissa! Glad we could save you money and get you better coverage. -Joel"
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Sharon S. Sarker

February 6, 2026

5  out of  5
rating by Sharon S. Sarker
"Worked with Mr Masen and he was amazing. Was able to lower my auto insurance. Would recommend!!"
We responded:
"Thank you for the review, Sharon! We appreciate it. -Joel"
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Matthew Wilson

February 6, 2026

5  out of  5
rating by Matthew Wilson
"Mason made getting insurance enjoyable! Kept our phone call light hearted and to the point. Almost felt like I was talking to a life long friend. Will be requesting him everytime I need assistance from here on out!"
We responded:
"Thank you for the fantastic review, Matthew! Masen is great. Looking forward to working with you. -Joel"
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Milt Palestos

February 4, 2026

5  out of  5
rating by Milt Palestos
"A big thank you Mason at Joel Collin’s State Farm for taking the time to explain and answer all my questions about my insurance need very professional attitude."
We responded:
"Thank you for taking the time to leave us a review, Milt! Looking forward to serving you."
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Rebecca Nelson

October 23, 2025

5  out of  5
rating by Rebecca Nelson
"Joel is highly responsive, answers questions thoughtfully and clearly, and is attentive to the details — making sure I have the coverage I need. He followed up when he said he would and was easy to communicate with, giving me confidence in switching to State Farm after 25 years with another major insurer. When Joel wasn't available, his associate took my call and promptly handled a matter. I hope that my insurance needs will be few, but I know that when they arise, Joel and team will be on the case."
We responded:
"Thank you for the review, Rebecca! We'll be on the case if you need anything. "
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Shawna Teague

October 22, 2025

5  out of  5
rating by Shawna Teague
"Joel was super helpful and kind in helping my family with our coverages. Highly recommend!"
We responded:
"Thank you for the fantastic review, Shawna! We appreciate your business!"
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Harry Fresch

October 10, 2025

5  out of  5
rating by Harry Fresch
"I can’t thank Taryn Burge enough! She just helped me reduce my car insurance by more than half, saving me a significant amount of money. Taryn was an absolute pleasure to work with—professional, patient, and very supportive throughout the entire process of insuring my current vehicle. She explained everything clearly and made what could have been stressful feel simple and smooth. I’m extremely happy with the outcome and highly recommend Taryn to anyone looking for excellent service and real savings!"
We responded:
"Thank you for taking the time to leave us a review, Harry! We're glad you were satisfied with your quote and Taryn's top-tier service. If you need anything, feel free to give us a call at 810-885-0002."
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Sondra Harrison

September 10, 2025

5  out of  5
rating by Sondra Harrison
"I recently decided that I hate my insurance company so I filled out something online one evening and the next morning had the pleasure of speaking with Taryn Burge. I told her the what’s and why’s for looking for a new insurance company. She gave me a list of things that was needed for a quote but two days later my mother in law got very ill and I couldn’t look for information. Taryn was patient with me and showed me that she actually cared and well let’s face it customer service, I find, is a thing of the past but that’s not the case here! I highly recommend her whether you’re looking for insurance or not. Unfortunately they couldn’t beat the prices I’m paying now but she so kindly offered to keep all my information and will try again in a few months. Now that’s customer service 🙂"
We responded:
"WOW, thank you for your extensive review, Sondra! You made our day. Taryn appreciates you articulating the values that she, and we as an agency, stand for. We hope to have you on board in a few months! Thank you again for taking the time to leave us a review. -Joel"
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L C

August 15, 2025

5  out of  5
rating by L C
"Tara was very professional to work with and attentive to needs. Would highly recommend."
We responded:
"Thank you for the fantastic review! -Joel"
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Laurynn Phillips

August 15, 2025

5  out of  5
rating by Laurynn Phillips
"I had a phone conversation with Brittany Wirth and was very impressed. She is extremely professional, knowledgeable, and really takes the time to explain and make you feel like your insurance needs are truly cared about!"
We responded:
"Thank you for leaving us a review, Laurynn!"
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Tony Wirth

August 15, 2025

5  out of  5
rating by Tony Wirth
"Everyone was very kind and professional!"
We responded:
"Tony, we appreciate your feedback. Thank you for leaving us a review."
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Rena H

August 14, 2025

5  out of  5
rating by Rena H
"I was just transferred over to Joel Collins office when my agent retired. I have been with State Farm for 30 years. Alyssa was so very helpful and jumped right in to help with a double check on my Home Owners and monthly car coverages as well. I am very happy to have such a great team who care."
We responded:
"Thank you for leaving us a wonderful review, Rena! Alyssa is very helpful."
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April Brassfield

August 14, 2025

5  out of  5
rating by April Brassfield
"Extremely family friendly environment ❤️ Alyssa gave us great customer service . Will recommend her to anyone in need"
We responded:
"We appreciate your five-star review, April. Give us a call any time!"
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Lauren Grey

August 14, 2025

5  out of  5
rating by Lauren Grey
"Alyssa is simply the best! Always responsive, knowledgeable, and genuinely caring. She makes insurance easy to understand and goes above and beyond to get the best coverage at the best price. I wouldn’t trust my policies with anyone else!"
We responded:
"Thank you for the review, Lauren. We're thrilled to hear you had a fantastic experience with Alyssa!"
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Ava Goss

August 14, 2025

5  out of  5
rating by Ava Goss
"Alyssa was so helpful when looking for the lowest insurance rates! It was so easy and she was very thoughtful!"
We responded:
"We appreciate your review, Ava! Alyssa is indeed helpful!"
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R Goss

August 14, 2025

5  out of  5
rating by R Goss
"Alyssa did such a great job helping me figure out my insurance!"
We responded:
"Thank you for your feedback."
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mad iggy

August 14, 2025

5  out of  5
rating by mad iggy
"Alyssa was amazing, such a great help to answer all of my questions and concerns!!"
We responded:
"Thank you for the five-star review!"
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Riley Smith

August 14, 2025

5  out of  5
rating by Riley Smith
"Alyssa is the kindest soul I’ve ever worked with, she made sure all my insurance needs were met and explained things in great detail."
We responded:
"Riley, thank you for your review! We agree, Alyssa is awesome!"